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Qualification Criteria

The selection criteria for the Medicus Integra Award are designed to identify and recognize healthcare organizations that demonstrate exemplary commitment to enhancing the well-being of their medical staff. These criteria assess the comprehensiveness, effectiveness, and sustainability of well-being programs within these organizations. The criteria are divided into several key domains, each reflecting a vital aspect of physician and APP well-being.

Application Process

Organizations interested in applying for the Medicus Integra Award must submit a detailed application that includes:

  • Documentation of Well-being Initiatives: Descriptions and evidence of implemented programs and policies.

  • Impact Data and Outcomes: Quantitative and qualitative data demonstrating the effectiveness of these initiatives.

  • Letters of Support: From staff and leadership attesting to the benefits and changes observed as a result of the initiatives.

The evaluation process includes a thorough review of submitted materials, possible site visits, and interviews with staff and leadership.

1. Operations

  • Financial Investment in Well-being: Evaluates the organization's financial commitment to well-being initiatives, including budget allocations for programs and resources dedicated to health and wellness.

  • Policy Implementation: Assesses the extent to which well-being policies are integrated into the organizational framework, including flexibility in work schedules, leave policies, and mental health benefits.

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2. Culture

  • Leadership Engagement: Measures the involvement of senior leadership in promoting and participating in well-being programs.

  • Cultural Assessment: Looks at the organization’s culture around well-being, including staff perceptions, stigma associated with seeking help, and the overall environment's supportiveness.

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3. Learning

  • Training and Development: Focuses on the availability and quality of training programs aimed at developing skills related to resilience, stress management, and healthy work-life integration.

  • Awareness Programs: Evaluates the efforts made to raise awareness about the importance of mental health, including seminars, workshops, and communication campaigns.

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4. Resilience

  • Mental Health Services: Assesses the accessibility and quality of mental health services provided to staff, including counseling, therapy, and crisis intervention.

  • Peer Support and Mentorship: Looks at the systems in place for peer support and mentorship, evaluating how these contribute to building resilience among staff.

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5. Innovation and Impact

  • Innovative Practices: Rewards creative and innovative approaches to improving well-being, such as unique wellness programs, use of technology to reduce stress, or new models of care that enhance work-life balance.

  • Impact Measurement: Considers how organizations measure the impact of their well-being initiatives, including the use of metrics and feedback systems to track improvement in staff satisfaction, retention rates, and overall mental health.

MI: MUST HAVES

Physician Well-Being Committee 

A group of providers and administrators of any size meet on a regular basis to address physician/APP wellness, burnout, and engagement initiatives.  

 

Physician Leadership training and functioning 

A regular, formalized program that equips physicians to become active and engaged leaders within the organization.  The organization should also include physicians in the strategic planning process. 

 

Coaching & Counseling 

A program sponsored by the facility/group that helps coach and/or counsel providers dealing with the effects of burnout. 

 

Communication 

Provide a formalized process that demonstrates bi-directional communication to distribute information, respond to physicians' and APPs’ concerns, and provide an opportunity to participate in planning and strategy for the organization.   

 

Collegiality Initiative 

Initiatives that promote collegiality and collaboration among physicians and APPs.  Examples may include a formalized mentoring program, Finding Meaning in Medicine, Whole Person Care Conferences, Balint group, etc., to help physicians discuss issues, build trust, and grow professionally and personally. 

 

Onboarding process 

A formalized and standardized onboarding/orientation program for new physicians to understand the organization they are joining.  This includes information such as the organizational mission, vision, culture, and legacy, along with resources for providers dealing with stress and burnout. 

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